I help people and organizations make sense of complex problems, co-create solutions, and design better systems. Throughout my career, I've worked as a researcher, strategist, facilitator, teacher, mentor, service designer, psychologist, behavioral scientist, and coach.
User Research
Ideal for: Organizations seeking deep insights into user needs, decision making, and systemic issues.
- Qualitative and quantitative research, including interviews, surveys, and observational studies
- Ethnographic and participatory action research in context
- Business process mapping to uncover workflows of people, data & systems
- Systems thinking to map interactions across ecosystems
Deliverables: Research reports, insight decks, behavioral frameworks.
Service Design
Ideal for: Teams optimizing internal workflows, digital services, or customer experiences.
- Service blueprints that map the end to end experience
- User journey mapping to identify friction and opportunities
- Systems thinking and problem solving across teams, processes, and technology
- Lean design practices that focus on continuous value creation
Deliverables: Service blueprints, workflow diagrams, strategic ecommendations.
Workshops & Facilitation
Ideal for: Organizations that want to align stakeholders, foster innovation, and build skills.
- Design thinking and co-creation sessions
- Strategic alignment and problem solving workshops
- Guest lecturing on behavioral science, human centered design, and systems thinking
Deliverables: Workshop artifacts, synthesis reports, concept designs, lecture materials.
Behavioral Science
Ideal for: Organizations seeking to understand the psychological and social factors that shape behavior.
- Applying COM-B and complementary behavioral frameworks
- Identifying motivators, barriers, and competing behaviors
- Translating insights into interventions and strategies for change
Deliverables: Behavioral insight reports, frameworks, and recommendations.
Coaching & Advisory
Ideal for: Individuals and teams navigating growth, leadership, and complexity.
- One on one or group coaching
- Thought partnership and process shadowing
- Advisory on digital services, product strategy, and organizational change
Deliverables: Mentorship support, custom action plans, tailored guidance.
Speaking and Guest Lecturing
Ideal for: Universities, conferences, and organizations seeking practice based insights into design, research, and behavioral science.
- Guest lectures and seminars on human centered design, behavioral science, and systems thinking
- Interactive talks grounded in lived case studies from Africa, South America, and Europe
- Curriculum contributions using applied research methods, including qualitative, ethnographic, and participatory approaches
- Keynote presentations on technology for social impact, psychology, and human behavior
Deliverables: Guest lectures, seminar materials, keynote talks, curriculum modules.
